Website owner and contact information
Copenhagen Float respects your privacy. This Statement of Privacy describes your privacy rights and our obligation to protect your privacy. Copenhagen Float’s ambition is to be fully transparent in our privacy practices and the choices you may make regarding your personal data processed by us.
Scope and acceptance
This Statement of Privacy applies to all Copenhagen Float business processes and all of Copenhagen Floats’ websites, domains, mobile solutions and cloud services as well as branded websites and third party social networks (eg Facebook).
Personal data is information that can identify you as an individual, such as an email address, street name, or phone number. Processing of your personal data is necessary for us to serve you or our customers. By providing us with your personal information, you accept the practices and terms described in this privacy statement. Please do not use our sites or provide your personal information if you do not agree.
What data do we process?
Copenhagen Float processes data about jobseekers, contacts and software users among our customers, including people who represent potentially new customers who approach us via our websites or other channels. Our statement in this regard can be found in the section on data management.
We also process data about our customers’ employees and other people’s data that the customer checks. Our statement in this regard can be found in the data processing section.
In this statement, data subjects may also be referred to as persons or you.
Copenhagen Float as Data Manager
Copenhagen Float checks personal data that we collect in connection with being a job seeker, if you are employed by a customer who has or has a business relationship with us, or you declare that you will receive information from us based on your own or your employer’s interests. When you represent a customer with us, your rights are the same as if you were a private individual who only represents yourself.
Why do we process your personal data?
In order to manage our customer relationships in general and to meet our customers’ obligations, we require some information about you in your role as a customer contact person or user of a service. Our goal with this is:
a) Offer programs and services requested by customers or potential customers
b) Inform about and present program and service offerings that are closely linked to the services and programs that the customer already uses
c) Make deliveries in accordance with a customer agreement
d) Provide support to users of our programs and services
e) Improve the quality of our programs, services and website (s)
f) Detect and prevent safety hazards and perform maintenance and troubleshooting
g) Prevent misuse of our programs and services
h) Communicate information relevant to our deliveries in particular and our customer relationships in general
i) Process orders, invoicing, payments and other financial follow-up of customers
j) Payment for programs and services purchased via our Copenhagen Float
k) To manage your access to our web-based services (cloud services)
Processing in accordance with the above purpose (a to j) is necessary for us to manage our customer relationships. We therefore do not request your consent to process your personal data as an additional space. We do not believe that the processing will harm you in any way.
In addition, we also collect information about you as a contact person or user of a service for the following purposes:
l) To promote new products and services
If you are a job seeker, we collect information to:
m) Analyze your abilities and background
n) Evaluate your potential as an employee
The basis for our ‘processing of personal data for the above purposes (l to n) is based on your voluntary consent. Your consent can be given freely on our website when relevant. Please note that the collection of individual personal information is necessary for the user to access many of our programs and services. To protect your safety and ours, we will also store information about you when you visit our premises. You will be informed of your rights in this context when you register in our electronic visitor system.
How do we collect your personal data?
In general, Copenhagen Float collects data directly from you or other persons associated with the customer company where you are employed. These people can be a leader or colleague. If the customer works for the purchase of our services or services through a partner company, we may collect information about you from the partner company.
In some cases, we may also collect information about you from other legitimate sources if you have given your consent for the party collecting the personal information to share this with others. These sources can be third party data groups, market partners, public sources or third party social networks. Copenhagen Float will be able to combine personal data about you from one source with data from another source. This gives us a more complete picture of you as a contact person, which also allows us to serve you in a more relevant way with a greater degree of personalization.
Automatic data collection tools
Copenhagen Float uses a number of technologies to collect information about your movements on the Internet as well as interests and preferences that you have freely made available.
Google Analytics: This cookie allows us to see information about the user’s website activities, including but not limited to page views, source and time spent on a website. The information is depersonalized and displayed as numbers, which means that it cannot be traced back to individuals. This will help protect your privacy. Using Google Analytics, we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and looking at.
Google Analytics Remarketing: Places cookies on your computer, which means that Google, after leaving our website, may show you relevant ads that you may be interested in, based on your past behavior on our website. This information is not personally identifiable.
Google AdWords: By using Google AdWords code, we can see which pages have contributed to contact form inquiries. This allows us to make better use of our paid search budget. This information is not personally identifiable.
Google Adwords Remarketing: Places cookies on your computer, which means that after leaving our website, Google may show you relevant ads that you may be interested in, based on your past behavior on our website. This information is not personally identifiable.
You can prevent Google Cookie information about your use of our sites from being retrieved and processed by Google in the future by downloading and installing the Google Analytics Opt-out Browser Add-on to your current web browser. This add-on is available at http://tools.google.com/dlpage/gaoptout.
What personal data do we process?
The type of data that Copenhagen Float processes about you can be:
> Your own and the customer’s contact information such as name, address, telephone number and email.
> Employment information about you at the client company such as job title, position including preferences and interests in a professional context
> Feedback, comments or questions about us as a provider or regarding our services
> Content, e.g. Photos and video
> Unique user information such as login ID, username, password and security questions
> Financial information such as credit card information
> Traffic information as specified by your web browser, e.g. Browser type, language and address of the site from which you arrived, and other traffic information such as IP address; however, IP will be anonymized as far as possible, in order to limit association with certain users.
> Hotjar site behaviors such as Which links you click on and when. This data is completely anonymous and therefore not personally identifiable or associated with a particular individual.
> Other personal data in your profile on third party social networks (Facebook etc.)
Copenhagen Float can also in some cases compare a combined IP address with a geographical map service to derive your general location. If you make a post, comment or the like on any public forum or website, such information may be read and used by anyone who has access to the Site and is used for purposes over which neither we nor you have control. We are not responsible for any information you post on such forums or websites. We will not send any comments, opinions or the like made by you without your prior consent. As data management, we do not process sensitive personal information about you.
How do we share your personal data?
It is important to us that we provide the best possible customer service and overall experience. The purpose of this is to ensure that you have access to the relevant information in a timely manner and that you are not contacted more often than necessary for you or us.
Copenhagen Float does not share your personal data with third parties who intend to use the data for marketing purposes if you have not given your consent to this. We may share your personal information with third parties for other purposes, but only in the following contexts:
Copenhagen Float may share your personal information with our partners if this is legitimate from a business perspective. For example, if you purchase a program or service on behalf of your employer that we provide through one of our certified partners.
Police and other authorities may require the transfer of personal information. In these cases, we will only hand over the data if there is a court order to do so.
In this section you can read that all persons about whom we have personal data have a number of rights:
• Right to have incorrect personal data corrected
• The right to gain insight into personal data and obtain a copy
• Right to have personal data deleted
• Right to demand limitation of treatment
• Right to object to treatment
• Right to withdraw consent
• Right to demand information on transfers to countries and organizations outside the EU
• Right to receive information about how we process personal data
• Right to avoid profiling
• Right to complain about our processing of personal data
Right to opt out of marketing communications
You have the right to opt out of receiving marketing communication from Copenhagen Float and can do so by:
a) Follow the instructions on opt-out in the relevant marketing communication,
b) Change your opt-in / opt-out preferences under the relevant editing account section, if you have an account with Copenhagen Float, or
c) Contact us by e-mail
Please note that even if you are unable to receive marketing communications, you may still receive administrative notices from us, such as order confirmations and notifications about your account activities (e.g., account confirmations and password changes).
Access and rectification
You have the right to request a copy of your personal data. You can send us a request for this.
Data security and preservation – How we secure your personal information
Copenhagen Float takes the trust you place in us seriously. We are obligated to prevent unauthorized access, publication or other deviant processing of your data. We are also committed to ensuring the correct use of the information, in order to maintain data integrity and ensure data availability. As part of our commitment, we utilize reasonable and appropriate physical, technical and administrative procedures and measures to protect the information we collect and process. We have implemented a number of security measures, including:
> Safe operating environments – We store your data in secure operating environments, which are only available to our employees and subcontractors on a proof of need. We also follow generally accepted industry standards in this regard.
> Encryption of sent information – We use standard encryption for the industry to provide protection against information, sensitive or otherwise sent via the Internet (eg when you or another party sends a message via a contact form on a website).
Please note that these protections do not apply to the personal data that you choose to share in public areas such as Community sites.
You also have the right to request that we correct any inaccuracies in your personal data. Alternatively, you can send us a request to correct your data.
How long do we store your personal data?
Copenhagen Float only retains your personal data for as long as necessary for the stated purpose, while we take into account our need to answer queries or solve problems and comply with legal requirements in accordance with applicable laws.
This means that we can retain your personal information for a reasonable period of time after your last interaction with us. When the personal data we collect is no longer required in this way, we will safely destroy or delete it. We may process data for statistical purposes, but in such cases data will be anonymised.
Subcontractors and export of personal data
In some cases, Copenhagen Float will use subcontractors to process personal data, and we may export your or our customer data outside the EU. These subcontractors are typically providers of cloud services or other IT hosting services. When you use subcontractors, we will always enter into a data processing agreement (DPA) to protect your personal rights and / or fulfill our obligations to our customers.
If the data processing is performed outside the EU, we ensure that DPA is based on the EU standard contract clauses, or that the data importer is certified according to the EU / US Privacy Shield framework, if it is located in the USA. In such cases, we will also inform our customers about the export of data. We are not responsible for providing such information to the data subjects whose data is controlled by our customers.
What is a cookie?
A cookie is a small text file that we store on your computer in order to keep track of what happens during your visit and to be able to recognize the computer. A cookie contains only text, is not a program and does not contain viruses. Most browsers are originally set up to accept cookies. However, you may be able to change your browser settings to have your browser deny third-party cookies or specify when a third-party cookie is sent. To learn more about cookies and how they work, visit www.allaboutcookies.org.
How to reject or delete your cookies
Rejection of cookies: You can always reject cookies on your computer by changing the settings in your Internet browser. Where you find the settings depends on which browser you are using. However, you should be aware that if you do, there are many features and services that you can not use because these features and services require the website to remember the choices you make.
You can deselect or unsubscribe from cookies at any time by opt-out – this must be done via Google & Facebook’s settings.
Deletion of cookies
Cookies that you have previously accepted can subsequently be easily deleted. If you use a PC / computer with a newer Internet browser, you can delete your cookies using the shortcut keys:
CTRL + SHIFT + Delete. If the shortcut keys do not work and / or you use a MAC, you must first find out which browser you are using and then click on the relevant link:
Remember: If you use several Internet browsers, you must delete cookies in all of them.
Flash cookies (all browsers)
iPhone, iPad and more from Apple
Phones with Android operating system
Phones with Windows 7
Do you have questions?
If you have comments or questions in connection with our information and / or processing of personal information, you are welcome to contact us.
The last update of cookie declaration and privacy statement was 09 May 2018
We use the following cookies on our website.
Cookies have strange names. Sometimes it’s not clear what they are for, just by looking at the cookie name.
If you are not sure what a particular cookie is for, search for the name where you can see if a cookie is related to a particular service.
Changes to this Statement
If we change our privacy statement, we will send the revised statement here, with an updated revision date. We encourage you to read the opinion regularly. If we make significant changes to our statement that materially change our privacy practices, we may also notify you in other ways, such as: To send an email or post a message on our website and / or social media pages before the changes take effect.
How to contact us
We appreciate your opinion. If you have comments or questions about our privacy statement, unresolved privacy or data usage that we have not addressed satisfactorily, or about a possible breach of your privacy, use our email on this page. We treat your requests or complaints confidentially. Our representative will contact you to resolve your concerns and outline the options for resolving them. We strive to ensure that complaints are resolved in a timely and appropriate manner.